KPI’s for Life: Adding Beauty

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My son was born almost 11 months ago and is just starting to walk on his own.  Seeing him learn to stand on his own feet and the look of sheer glee on his face as explores his world is  magical.  Watching him and his big sister become more and more themselves is basically the best thing in my world.  I think most parents experience something similar, having kids gives us a chance to see the world through new eyes and experience familiar things for the first time once again.

Like many parents I find myself reconsidering priorities and modes of thought.  In my professional life I spend a lot of time thinking about metrics and key performance indicators (KPI’s) because so much of what I do revolves around tracking and reporting.  It’s far too easy to get so caught up in the work that one loses sight of the KPI’s that really matter – things like being a decent human being, teaching my kids good values, leaving the world a better place than I found it. What I’ve come to realize is that fundamentally they all come back to one thing – adding beauty to the world.

In tech startup-land it’s common to frame actions in term of whether or not they “add value” to the company or to clients.  It’s a useful shorthand and a good reminder that if a product or service isn’t adding value there’s no reason for people to consider paying for it.  Being cool is nice, adding value is essential.  As a professional, my interactions with customers and coworkers are determined by this simple metric: does what I am about to do add value?  I find having a simple clean metric like this immensely helpful in cutting through the noise of office politics, my own ego, and anything else that can cloud the issue.

At the same time, it’s far too easy to get sucked into thinking about things only in terms of monetary value – we see the horrific impacts of such thinking in every clearcut forest, every destroyed fishery, and in the impending existential crisis of climate change.  I’ll save the rant about capitalism for another day, for the purposes of this post it’s enough to say that these things are the result of an ideology that defines value in strictly monetary terms.  For example when one works for a logging company a pristine old growth forest has no value but the lumber you could extract by clear cutting it does; and so we clear cut our forests with abandon and leave the natural world – the ecosystem that makes our existence possible – in ruins.

I’d like to propose a new KPI: Adding beautyContinue reading

A Close Look At Mobile Ad Fraud

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I have a new article up on MediaPost looking at the various types of ad fraud in the mobile media space and how brands and their partners can combat them.

Media quality remains a top challenge for digital marketers. With mobile ad spending accounting for 70.3% of total U.S. digital advertising spending, many of the techniques used to perpetuate fraud as well as detect it have migrated from desktop to mobile. Mobile ad fraud comes in several varieties; let’s take a look at several of the most prominent.

Read more at: https://www.mediapost.com/publications/article/312740/programmatic-insights-a-close-look-at-mobile-ad-f.html

Tying digital media and actions to in-store behaviors

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Many brands struggle to prove ROI for their digital media spend. These 3 simple strategies can to tie real-world conversions to digital advertising.

Unlike TV and Radio advertising, digital media offers the possibility of tracking individual ad views to purchases. Many brands have made this leap for their online and in-app purchases, but a much smaller number have taken the next step and started tying digital media to real-world activity – or even realized that it’s possible!

That’s a huge missed opportunity – for modern advertisers being able to accurately link media to sales is an essential step in proving the value of campaigns. There are three main strategies that can be used to do this deterministically. Continue reading

Deep links and Cross-platform targeting

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Two new posts up on corporate blogs for my job.  One is a product announcement on our new deeplinking solution:

Announcing: Smart Link

The second is an explanation of how data from that tool is being used along with other data to power our new cross-platform and cross-device targeting technology:

Cross-Device and Cross-Platform Targeting

(Hopefully) interesting stuff if you work in the mobile advertising and media space!

PII, Analytics, and Advertising

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I’ve been thinking about privacy and the inherent conflict between the drive by advertisers to want to know more and the need to respect end users personal information.  I ended up writing two articles about it.  The first is up on the RadiumOne corporate blog and talks about threats to end user Personally Identifiable Information (PII) presented by the growing trend toward integrating mobile analytics tools with programatic media buying solutions and how RadiumOne is addressing that issue.

The Fight to Keep Personally Identifiable Information Private on Mobile

The second post is up on iCrunchData news and goes a bit more into the nuts and bolts of digital media targeting, as well as some of the threats to user data posed by solutions that don’t use the data themselves but store it on behalf of third parties.

Why Modern Advertising is Based on a Contradiction

Enjoy!

Walled Gardens

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Yesterday I put up a new post  on how to optimize your mobile app’s URI scheme.  The post is mostly technical but touches on a few important points – notably the fact that the mobile app ecosystem is a fragmented series of walled gardens.  This is in sharp contrast to the free and open web where anyone can add content and anyone can access it.

If you feel the way I do about free speech, feel free to insert your own rant here about the privatization of the (virtual) commons.  This is the digital equivalent of town squares where free speech was legally protected being replaced by malls where a rent a cop will firmly escort you off the premises if you try to do any sort of outreach. Continue reading

3 rules to optimize your mobile app’s URI scheme

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URIs are the app equivalent of a URL on the web – they specify the path to the content in your app.  For mobile developers who want to use deep links to send end users to specific content in their apps, having well structured URI’s is therefore very important.

The sheer number of mobile apps means that tons of potential URI schemes are out there, since every app can—and should!—have its own. No industry standard for URI scheme creation exists, despite some attempts. Accordingly, I’d like to offer a few suggestions on how to pick a URI scheme that will gives users the best possible experience. Continue reading

The art of jumping ship

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I started a new job last week and was talking to my good friend Tim O’Neil about the where’s and why’s.  He’s happy in his current position but suggested I write a follow-up to my article on what to look for in a new company addressing when to start looking for that company.  After thinking it over, I thought it would make for an interesting conversation – so please feel free to add your $0.02 in the comments!

One of the hardest professional decisions is when to look for new opportunities.  Taking a new job is a risk after all!  The thing is, job security is a myth – it simply does not exist any more.  Layoffs are a normal part of business and startups die almost as fast as new ones are born.  No one is going to stay at the same company their entire career.   On the other hand, Silicon Valley is one of the only labor markets where demand significantly outstrips the available supply (thanks in large part to the abysmal failure of American schools to turn out the engineers needed to power our tech industries).  That puts talented workers in a uniquely strong position.  Millions of Americans who are struggling to stay afloat would be thrilled to have the opportunity we have.

The solution is to start treating your working hours like a stock portfolio – if you’re not getting the ROI you need it may be time to make a change.  Here are a few KPI’s (Key Performance Indicators) for that portfolio: Continue reading

How to succeed in Technical Sales… and Life

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In the last month I’ve been reviewing and revising the job description for Sales Engineering (SE) at work as I work on expanding my team here. These guidelines form a sort of code of honor that I try to adhere to as a professional and outline what I look for in potential team members.  They aren’t always easy to live up to, but making the effort is its own reward.  I hope they will help you as much as they’ve helped me. Continue reading

The State of Electric Motorcycles

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The last of my 4-part series on the state of the Electric Motorcycle industry is now live!  This was a really interesting project because I got to dig deep with representatives from some very cool companies including Harley Davidson, Zero Motorcycles, and Mission Motorcycles.

I chose those three because Mission is an early-stage startup that’s just starting to monetize and sell technology but hasn’t delivered their bikes to consumers yet, Zero is a late-stage startup that has already carved out a space and brand recognition for themselves, and of course Harley Davidson is the first of the big global manufacturers to move into the space in a serious way.  I also sent an interview request to Brammo, but they did not respond in time.  I hope I’ll be able to talk to them next time.

The contrasts and similarities in positioning and organizational culture and the way those differing cultures influenced the bikes each company has introduced was absolutely fascinating.

1) The State of the Electric Motorcycle

2) Zero Motorcycles company profile: Standing at Ground Zero

3) Mission Motorcycles: More than a bike, it’s a Mission

4) Harley Davidson Project Livewire profile: The electric motorcycle with name recognition

This is an industry that is changing very fast and shows a lot of promise.  And as someone who works in the mobile technology space the incorporation of mobile tech into these bikes is particularly interesting.   I had a lot of fun doing the research and writing and hope you enjoy the articles.